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Updating Drivers - DNTV Live! Pro Example

This procedure outlines the steps required for updating the BDA drivers. The process is the same for all devices/cards/USB, tuners etc

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The following is an example for updating the DNTV Live! Pro card drivers

1. Go the control panel, device manager and right click on the each of the DNTV Live! devices, one at a time, for example the 'DNTV Live! Pro Audio Capture' as shown below.

2. The Hardware Update wizard will be launched. Click No, not this time.

3. Click on Install from a list or specific location. Click Next

4. Tick the 'Don't search, I will choose the driver to install'. Click Next

5. Click on Have Disk

Click on browse to the folder where the drivers are (eg the DNTV Live! Pro Drivers folder)

7. Click on Open

8. Click OK

9. Click Next

10. When the Hardware Update wizard has Finished Click on Finish

Repeat the above steps for each of the DNTV Live! devices in the device manager and all the drivers will be updated.

Updating Remote HID Drivers

The following procedure outlines the steps required for updating the HID Remote driver to support various applications, using the TinyUSB2 remote as an example. This assumes that the device driver has already been installed and functioning (see also the Quick Installation Guide on your CD).

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1. Go the control panel, device manager and right click on the 'DNTV Live! Tiny USB 2.0 HID..' device as shown below.

Note: If the HID driver is not installed, select the “DNTV Live! Tiny USB2 BDA” device under the “Sound, video and game controllers” select update driver and use one of the remote installation options (see step 6 below)

2. The Hardware Update wizard will be launched. Click No, not this time.

3. Click on Install from a list or specific location. Click Next

Devices

4. Tick the 'Don't search, I will choose the driver to install'. Click Next

5. Click on Have Disk and browse to the folder where the drivers are (eg the TinyUSB2Drivers folder)

6. Select the remote driver you wish to install.

- Use the UDTT2BDA_NORemote if you do not want to use the included remote

- Use the UDD2BDA_Remote if you wish to install the remote for use with DNTV Live!

Else, look in the other folders (eg PCM4 or MCE) to install the drivers with relevant remote support

7. If the screen below appear, Click Continue Anyway

8. When the Hardware Update wizard has Finished Click on Finish

If you see the Found New Hardware Wizard popup at the bottom right of your desktop and the Hardware Update Wizard. Follow the Installer instruction, as necessary.

The wizard will come up and install various HID devices depending on your operating system and what is already installed on your PC as per pictures below.

9. Click on “Install software automatically (Recommended).

Once the all HID devices are installed there should be various entries in device manager under Human Interface Devices, including the 'DNTV Live! Tiny USB 2.0 HID RC Device'.

You remote control is now ready to use.

You probably found this article because you’re having trouble connecting your smartphone to your PC. Perhaps, you’re seeing an error message which says, “MTP USB Device Failed.” Well, do not panic. Thankfully, there are many other Windows users who have experienced this problem. As such, there are plenty of solutions available to help you fix MTP USB driver problems on Windows 10.

What is Media Transfer Protocol (MTP)?

Media Transfer Protocol, or more commonly known as MTP, is a communication method that is specifically designed for the efficient transfer of video and audio files. It is included in the features released with the Windows Media platform. So, if you own a smartphone, portable media player, or tablet, it is likely that your device supports MTP. Most Android users have seen this feature in the Settings section of their gadget.

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If a consumer electronic device is capable of handling audio formats and movie clips and it can be plugged into a USB port on a PC, it likely supports the MTP protocol. Here are some of the portable electronic devices that use MTP:

  • Smartphones and cell phones
  • Tablet computers
  • Digital cameras
  • MP3 players
  • PMPs
  • Other multimedia devices

Typically, these devices come with a USB cable which you can connect to a computer. On the other hand, it is worth noting that the MTP protocol can be used for different types of interface. For instances, some devices supporting this feature have a FireWire port. In other operating systems, MTP can be used over a TCP/IP network or via Bluetooth technology. However, in this article, we are going to teach you how to fix the ‘MTP USB Driver Failed’ error on Windows 10.

Initial Troubleshooting: Checking your Hardware

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Before we proceed with the solutions, the first thing you must do is ensure that there is nothing wrong with your hardware. So, try connecting your device to a different USB port, then check if you still get the same error message. If you are able to determine that your hardware does not have issues, remember to enable the debugging settings in your mobile phone, then proceed to the solutions below.

Solution 1: Updating the MTP USB Driver

If there is nothing wrong with your hardware, then it is likely that you are using the wrong driver. So, you need to get the right drivers for your video card. You can do this manually, but the process involves going to the manufacturer’s website and searching for the latest driver that is compatible with your system version. On the other hand, you can always choose the easier path, which is to automate the process by using Auslogics Driver Updater.

All you have to do is activate this program, then with one click of a button, it will automatically recognize your system and find the right drivers for it. The best part is, it addresses all driver-related issues in your computer—not just the one which caused the MTP problem. So, once the process is complete, you will notice a significant improvement in the performance and speed of your PC.

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Solution 2: Gaining Administrative Rights via Command Prompt

It is possible that you’re having trouble using the MTP protocol because you do not have administrative rights on your computer. You can fix this by following the steps below:

  1. On your keyboard, press Windows Key+S.
  2. Type “cmd” (no quotes).
  3. Right-click Command Prompt in the results, then select Run as Administrator.
  4. If prompted to give permission to Command Prompt, simply click Yes.
  5. Once Command Prompt is up, paste the following command:

net localgroup Administrators local service /add

  1. Hit Enter.
  2. Now, check if you can plug your device to your computer.

Solution 3: Repairing your Registry Settings

It is also possible that there are faulty entries in your registry. So, one of the ways to fix MTP USB driver problems on Windows 10 is to repair the problematic keys. However, before you proceed, make sure you create a backup of your registry. Keep in mind that this is a sensitive database. Even making the smallest mistake can prevent you from booting your system properly. To repair your registry settings, follow the steps below:

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  1. Launch the Run dialog box by pressing Windows Key+R on your keyboard.
  2. Now, type “regedit” (no quotes) inside the Run dialog box. Press Enter to proceed.
  3. Once the Registry Editor is up, navigate to this path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControl/Class.
  4. Press Ctrl+F on your keyboard, then search for Portable Devices.
  5. Go to the right pane. You should see the (Default) value Portable Devices here.
  6. If you see UpperFilters, right-click it. Select Delete from the options. If you’re not seeing this option, then this solution may not be suitable for you. We recommend moving on to the next solution.

Solution 4: Installing the MTP Porting Kit

Some users reported that installing the MTP Porting Kit had helped them resolve the issue. So, it won’t hurt if you try doing the same. Here are the steps:

  1. Go to Microsoft’s official website, then download the MTP Porting Kit.
  2. Double-click the installation file to run it.
  3. Use the USB cable to plug your device to your computer. Check if the error persists.

Note: If you already had the MTP Porting Kit installed on your PC, you simply need to update it to ensure that it will function properly.

Which of the solutions helped you fix the MTP driver issue?

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Share your answer in the comments section!